By accessing or using Scootly's services, you agree to be bound by these terms and conditions. Please read them carefully before using our services.
You must be at least 18 years old and possess a valid driver's license to rent and operate a Scootly scooter.
To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
The rental period begins when you unlock a scooter and ends when you properly lock it in a designated area. Charges apply for the entire duration of the rental period.
You agree not to use the scooter for any unlawful purposes, including but not limited to transporting illegal goods or substances.
You must report any issues or damages to the scooter immediately. Do not attempt to repair the scooter yourself.
Scooters must be parked in designated areas. Improper parking may result in additional fees or penalties.
Prohibited activities include riding under the influence of alcohol or drugs, carrying passengers, and using the scooter for racing or stunts.
Always wear a helmet and follow local traffic laws. Use caution and be aware of your surroundings while operating the scooter.
Rental fees are charged based on the duration of your ride. Additional fees may apply for damages, improper parking, or late returns.
All payments are processed through the payment method provided in your account. Ensure that your payment information is up to date.
You may cancel your account at any time. Scootly reserves the right to suspend or terminate your access to services for violations of these terms.
You are responsible for any damages or injuries resulting from your use of the scooter. Scootly is not liable for any accidents or incidents that occur during your rental period.
Your personal insurance policies may not cover incidents involving scooter rentals. Consult with your insurance provider for coverage details.
Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Scootly reserves the right to modify these terms at any time. Continued use of our services constitutes acceptance of the updated terms.
During the Rental Period, You must report any or all of the following via the Scootly Site within forty-eight (48) hours of occurrence:
You agree and acknowledge that Scootly may cooperate with law enforcement to provide any requested information.
You are responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorneys’ fees, judgments, suits or disbursements of any kind or nature whatsoever related to:
Your insurance policies may not provide coverage. Contact your insurer for clarity.
Your Scooter requires periodic battery charging. You must use only cords provided or approved by Scootly. Speed and performance may vary based on charge level and conditions. You are responsible for monitoring battery levels at all times.
Rental Fees: Non-refundable, recurring fees are charged starting from the purchase date. Pricing is detailed on the Scootly Site and subject to change. Fees may include taxes and government charges.
Fees for Damaged Scooters: Scootly may charge for replacement and related fees.
Fees for Missing Scooters: Charges up to full replacement value may apply.
Fees for Late Returns: $15 per day beyond the rental period.
Conduct a basic safety inspection before each use: wheels, brakes, lights, frame condition, battery, and any signs of damage. Do not use unsafe Scooters—report issues to Scootly immediately.
Scooters may be designated "missing" if stolen, unpaid for, or not returned. Scootly may seek restitution or file police reports. Riders must cooperate and may be charged up to full retail price for non-returned units.
Scootly recommends wearing a certified helmet. Use your own inspected safety gear. Provided helmets are emergency-use only and may not be regularly inspected.
You are solely responsible for determining safe, legal locations to ride Scooters.
Contact Scootly at info@ridescootly.com
Binding Arbitration and Class Action Waiver. PLEASE READ THIS SECTION CAREFULLY IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. 25.1 Best Efforts. The parties shall use their best efforts through this support process to settle any dispute, claim, question, or disagreement and engage in good faith negotiations which shall be a condition to either party initiating mediation, arbitration, or a lawsuit. 25.2 Binding Arbitration. If the parties do not reach an agreed upon solution through the support process, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below. Specifically, all claims arising out of or relating to use, rental, and subscription of a Scooter, this Agreement, and the parties’ relationship with each other shall be finally settled by binding arbitration administered by JAMS, or alternatively a mutually agreed upon arbitrator or arbitration service, under applicable commercial arbitration rules for JAMS (or the mutually agreed upon arbitration service), excluding any rules or procedures governing or permitting class actions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to any claim that all or any part of this Agreement are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, Scootly will pay the additional cost. The arbitration rules also permit You to recover attorneys’ fees in certain cases. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in a court of law. 25.3 Location. The exclusive location of arbitration will be Austin, Texas, or at a mutually agreed upon location (at Scootly’s sole discretion). 25.4 Class Action Waiver. The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND Scootly AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes. 25.5 Litigation of Intellectual Property or Small Claims Court Claims. Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in the proper state or federal court to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction. 25.6 Right to Opt Out. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of Your decision to opt-out to the following email address: info@ridescootly.com. The notice must be sent within thirty (30) days of the effective date or Your first use of the Service, whichever is later, otherwise You shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If You opt-out of these arbitration provisions, Scootly also will not be bound by them. 25.7 Changes to this Section. Scootly will provide prior written notice of any changes to this section. Changes will become effective only after prior written notice and will apply prospectively only to any claims arising after the notice period.
As consideration for use and enjoyment of Scootly Services by You, You agree to fully release, indemnify, and hold harmless (i) Scootly and all of its owners, managers, affiliates, employees, contractors, officers, directors, shareholders, agents, representatives, successors, assigns; (ii) to the fullest extent permitted by law, any municipality (including its elected and appointed officials, officers, employees, agents, contractors, and volunteers) in which You have utilized the Scootly Services; and (iii) every property owner or operator with whom Scootly has contracted to operate Scootly Services and all of such parties’ owners, managers, affiliates, employees, contractors, officers, directors, shareholders, agents, representatives, successors, and assigns ((i), (ii) and (iii) collectively, the “Released Persons”) from liability for all Claims arising out of or in any way related to Your use of the Scootly Services, including but not limited to, Claims based on Released Persons’ alleged sole or partial negligence, breach of contract, and/or breach of express or implied warranty, except for Claims based on Released Persons’ gross negligence or willful misconduct. Such releases are intended to be general and complete releases of all Claims. As used herein, “Claims” means, collectively, any and all claims, injuries, demands, liabilities, disputes, causes of action (including statutory, contract, negligence, or other tort theories), proceedings, obligations, debts, liens, fines, charges, penalties, contracts, promises, costs, expenses (including attorney’s fees, whether incurred at trial, on appeal, or otherwise), damages (including but not limited to, for personal injury, wrongful death, property damage, and injury to You, or to third parties, consequential, compensatory, or punitive damages), or losses (whether known, unknown, asserted, unasserted, fixed, conditional, or contingent) that arise from or relate to (a) any of the Scootly Services, including any of the Scooters, placement, equipment, maintenance, related information, this Agreement or (b) Your use of any of the foregoing. To the fullest extent permitted by law, and as to Your use of the Scootly Services, Scootly and all other Released Persons disclaim all express and implied warranties, including warranties of merchantability and fitness for a particular purpose. All of the Scootly Services (including Scooters and related equipment) are provided “as is” and “as available,” and You rely on them at Your own risk. You expressly acknowledge that use of the Scootly Services involves obvious and not-so-obvious risks, dangers, and hazards that may result in injury or death to You, pedestrians or others, and/or damage to property, and that such risks, dangers, and hazards cannot always be predicted or avoided. Such risks, dangers, and hazards, include, but are not limited to: road obstacles; pedestrian movement; traffic, road or weather conditions; failure to follow applicable laws; commission of any prohibited acts identified in Section 9; failure to perform safety checks pursuant to Section 14; failure to wear or fasten a helmet; and negligent acts or omissions by Scootly any other Released Persons. You are solely and fully responsible for the safe operation of the Scooter(s) at all times. You agree that Scooters are machines that may malfunction (even if properly maintained), and that any such malfunction may cause injury. You assume full and complete responsibility for all related risks, dangers, and hazards, relating to the Scooter(s) and Scootly Services. To the fullest extent permitted by law, this release and hold harmless agreement includes any and all Claims which You do not know or suspect to exist in Your favor at the time you enter into this Agreement or use the Scootly Services (whichever is earlier), and You expressly waive Your rights under any statutes that purport to preserve Your unknown claims (if any).
This Agreement contains the complete, final, and exclusive integrated agreement between the parties with respect to its subject matter. This Agreement supersedes all other prior agreements, written or oral, relating to such subject matter. At any time and from time to time, without Your consent, Scootly may unilaterally amend, modify, or change this Agreement, in its sole discretion. By continuing to use any of the Scootly Services after any amendment, modification, or change, You agree to be bound by all such amendments, modifications, and changes. Whenever a change is made to this Agreement, Scootly will post a notification on the Scootly Site. You should carefully review this Agreement and the Scootly Site on a regular basis to maintain awareness of all amendments, modifications, and changes.
Headings in this Agreement do not affect the interpretation of this Agreement. “Or” is not to be exclusive in its meaning. “Including” means “including, but not limited to.” Unless context otherwise requires, words in the singular number or in the plural number shall each include the singular number or the plural number. All pronouns include the masculine, feminine, and neuter pronoun forms.
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the store is governed by our Privacy Policy.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Scootly, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Scootly and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 29 Liberty Avenue, Mineola, NY, 11501, United States.
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
I certify that I have read and expressly agree to the terms and conditions set forth in this Agreement. I intend my assent to this Agreement to be a complete and unconditional release of all liability to the greatest extent permitted by law.